Privacy Notice
We take the protection of your personal data very seriously. This Privacy Notice explains which personal data is collected when you use our website, for what purposes it is processed, on which legal basis this is done, and what rights you have under applicable data protection law.
Controller
Hotel Achterdiek GmbH
Wilhelmstraße 36
26571 Juist
Germany
- Phone +49 4935 804-0
- Email info@hotel-achterdiek.de
- Website www.hotel-achterdiek.de
Management
Stefan Danzer
Data Protection Officer
smart-data-protect
Ziegelstraße 9
79294 Sölden
Germany
- Phone +49 761 151 308 35
- Email datenschutz@hotel-achterdiek.de
Your Rights
You have the right to obtain information about your stored personal data, to request rectification, erasure or restriction of processing, to object to processing, to withdraw consent, and to lodge a complaint with a competent supervisory authority.
General Information
Protecting Your Privacy When Using Our Website
We are pleased that you are visiting our website. Since we present our products and services online, we also wish to ensure compliance with data protection requirements. Protecting your privacy is very important to us.
Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. The operator’s contact details can be found above and in the legal notice of this website.
How do we collect your data?
Some data is collected when you provide it to us, for example by entering it into a contact form. Other data is collected automatically by our IT systems when you visit the website. This primarily includes technical data such as browser type, operating system or time of access.
What do we use your data for?
Some data is collected to ensure that the website is provided without errors. Other data may be used to analyse user behaviour or to provide requested services.
Hosting and Content Delivery Networks
External Hosting
This website is hosted by an external service provider. Personal data collected on this website is stored on the host’s servers. This may include IP addresses, contact requests, metadata and communication data, contract data, contact details, names, website access data and other data generated via a website.
The use of the host serves the purpose of fulfilling contracts with potential and existing customers and is also based on our legitimate interest in the secure, fast and efficient provision of our online offering by a professional provider.
Hosting provider:
1 & 1 IONOS SE
Elgendorfer Straße 57
56410 Montabaur
Germany
Data Processing Agreement
In order to ensure data protection-compliant processing, we have concluded a data processing agreement with our hosting provider.
Cloudflare
We use the Cloudflare service. The provider is Cloudflare Inc., 101 Townsend St., San Francisco, CA 94107, USA. Cloudflare provides a globally distributed content delivery network with DNS. This allows data traffic between your browser and our website to be routed through Cloudflare’s network.
The use of Cloudflare is based on our legitimate interest in providing our website as securely and reliably as possible. Data transfer to the USA may be based on the European Commission’s standard contractual clauses or other applicable transfer mechanisms.
Mandatory Data Protection Information
General Mandatory Information
The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations and this Privacy Notice.
When you use this website, various items of personal data are collected. Personal data means data by which you can be personally identified. This Privacy Notice explains what data we collect, what we use it for, and how and for what purpose this is done.
Storage Period
Unless a more specific storage period is stated in this Privacy Notice, your personal data will remain with us until the purpose of the data processing no longer applies.
If you assert a legitimate request for erasure or withdraw consent to data processing, your data will be erased unless we have other legally permissible reasons for storing it, such as retention periods under tax or commercial law.
Information on Data Transfers to Third Countries
We may use tools provided by companies based in countries outside the European Union or the European Economic Area. If these tools are active, your personal data may be transferred to and processed in those countries. Please note that such countries may not guarantee a level of data protection comparable to that of the European Union.
Your Rights as a Data Subject
Withdrawal of Consent
Many data processing operations are only possible with your express consent. You may withdraw consent you have previously given at any time. An informal notification by email is sufficient. The lawfulness of data processing carried out before withdrawal remains unaffected.
Right to Object
If data processing is carried out on the basis of Art. 6(1)(e) or Art. 6(1)(f) GDPR, you have the right at any time, on grounds relating to your particular situation, to object to the processing of your personal data.
If your personal data is processed for direct marketing purposes, you have the right at any time to object to the processing of your personal data for such marketing. If you object, your personal data will no longer be used for direct marketing purposes.
Right to Lodge a Complaint
In the event of breaches of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work or place of the alleged infringement.
Right to Data Portability
You have the right to receive data that we process automatically on the basis of your consent or in fulfilment of a contract in a commonly used, machine-readable format, or to have it transmitted to a third party where technically feasible.
Access, Rectification, Erasure and Restriction
Within the scope of the applicable statutory provisions, you have the right at any time to obtain information free of charge about your stored personal data, its origin and recipients, and the purpose of data processing. You may also have a right to rectification, restriction or erasure of this data.
Right to Restriction of Processing
You have the right to request restriction of the processing of your personal data, for example if you dispute the accuracy of the data, if processing is unlawful, if we no longer require the data but you need it for legal claims, or if you have objected to processing and the balancing of interests is still pending.
Security and Encryption
SSL or TLS Encryption
For security reasons and to protect the transmission of confidential content, this site uses SSL or TLS encryption. You can recognise an encrypted connection by the lock symbol in your browser and by the address beginning with “https://”.
Encrypted Payment Transactions
If payment data has to be transmitted after the conclusion of a paid contract, such data is required for payment processing. Payment transactions using common payment methods are carried out exclusively via an encrypted SSL or TLS connection.
Objection to Advertising Emails
We hereby object to the use of contact data published in the context of legal notice obligations for the purpose of sending unsolicited advertising and information materials.
Contact Requests and Communication
Server Log Files
The provider of this website automatically collects and stores information in server log files, which your browser automatically transmits to us. This includes browser type and version, operating system, referrer URL, host name of the accessing computer, time of the server request and IP address.
Contact Form
If you send us enquiries via the contact form, the information from the enquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the enquiry and in case of follow-up questions.
Processing is carried out on the basis of Art. 6(1)(b) GDPR where your enquiry is related to the fulfilment of a contract or required for pre-contractual measures. In all other cases, processing is based on our legitimate interest or on your consent, if requested.
Enquiries by Email, Telephone or Fax
If you contact us by email, telephone or fax, your enquiry, including all personal data resulting from it, will be stored and processed by us for the purpose of handling your request.
Email Provider
We use an email provider in order to handle contact requests. In the course of email communication, the provider may process email addresses and the content of correspondence. We use IONOS SE, Elgendorfer Straße 57, 56410 Montabaur, Germany.
Analytics Tools and Advertising
Google Tag Manager
We use Google Tag Manager. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Google Tag Manager allows us to integrate tracking, statistics and other technologies on our website.
Google Tag Manager itself does not create user profiles, store cookies or perform independent analyses. However, it may record your IP address, which may also be transmitted to Google’s parent company in the United States.
Matomo
This website uses the open-source web analytics service Matomo. Matomo enables us to collect and analyse data regarding the use of our website by visitors. We use IP anonymisation in Matomo, and Matomo is configured so that it does not store cookies in your browser. We host Matomo exclusively on our own servers.
Google Analytics
According to the current information, this website does not use any functions of the Google Analytics web analytics service.
IONOS WebAnalytics
This website uses analytics services of IONOS WebAnalytics. The provider is 1&1 IONOS SE, Elgendorfer Straße 57, 56410 Montabaur, Germany. IONOS may analyse visitor numbers, page views, duration of visits, bounce rates, visitor sources, locations and technical data.
Website System, Display Optimisation and External Links
Content Management System
We use a content management system to create, edit, organise and present digital content. This processing is based on our legitimate interest in the technically error-free presentation and optimisation of the website.
Elementor
We use Elementor on our website. The provider is Elementor Ltd., Tuval St. 40, Ramat Gan, 5126112, Israel. Since this service is hosted locally on the web server, no data is transferred to third parties through this local installation.
Display Optimisation
We use tools that help optimise the presentation of our website. These tools may help, for example, to display the website in other languages or in a more accessible manner. Processing only takes place where you have given consent, where required.
External Links
If you access websites outside our responsibility, please note that such websites have their own privacy information. We assume no responsibility or liability for external websites or their privacy notices.
Appointment Booking, Online Booking and Voucher Tool
Appointment Booking
You may have the option of arranging appointments with us directly on our website. If you enter the requested data and your preferred appointment, the data will be used for planning, conducting and, where applicable, following up the appointment.
DIRS21 Online Booking Tool
Our online presence uses the DIRS21 online booking tool of TourOnline AG to enable online bookings of accommodation services and other travel services and to process enquiries.
Provider:
TourOnline AG
Borsigstraße 26
73249 Wernau
Germany
Online Button
You have the option of booking a room or an offer directly via the online button. The page is operated by the Hotelwebservice portal. The data is integrated directly into our booking tool.
Voucher Tool
We collect, process and use personal data only insofar as this is necessary for establishing, structuring or modifying the legal relationship. This applies to voucher orders and dispatch both online and for direct orders by telephone, email or fax.
As part of the order process, we may process data such as names of recipient and purchaser, personal dedication, address, email address, telephone number, IP address, date and time of order, selected payment and shipping method, ordered items, billing and delivery address, shipping costs and VAT information.
To process voucher orders, we use the smartbuchen.de tool of Lux Hospitality, Michael Lux, Ziegelhofstraße 39a, 79110 Freiburg, Germany.
eCommerce, Contract Data and Payment Providers
Processing of Customer and Contract Data
We collect, process and use personal data only insofar as it is necessary for establishing, structuring or modifying the legal relationship. This is done on the basis of Art. 6(1)(b) GDPR, which permits the processing of data for the fulfilment of a contract or pre-contractual measures.
Disclosure of Data
For the processing of your order, we work with service providers who support us in fulfilling concluded contracts and whose services are necessary for contractual performance. Personal data may be passed on to transport companies, payment service providers or other service providers insofar as necessary.
Transport Companies
Delivery of goods may be carried out by DHL / Deutsche Post AG. Where required and where you have consented, your email address may be passed on for delivery notifications or delivery coordination.
Payment Services
We integrate payment services from third-party companies on our website. If you make a purchase from us, your payment data is processed by the respective payment service provider for payment processing.
Payment services used on this website may include PayPal, Apple Pay, Sofort/Klarna, purchase on account, SEPA direct debit, advance payment and DHL cash on delivery, depending on the selected payment method.
Applicant Data
Handling of Applicant Data
We offer you the opportunity to apply to us, for example by email, post or via an online application form. We process applicant data only to the extent necessary for carrying out the application process and deciding on the establishment of an employment relationship.
Scope and Purpose of Data Collection
If you submit an application to us, we process the associated personal data, such as contact and communication data, application documents and notes from interviews, insofar as this is necessary to decide on the establishment of an employment relationship.
The legal basis may be Section 26 of the German Federal Data Protection Act, Art. 6(1)(b) GDPR and, where consent has been given, Art. 6(1)(a) GDPR.
Retention Period
If we cannot offer you a position, if you reject a job offer or if you withdraw your application, we may store the data you have submitted for up to six months after completion of the application process on the basis of our legitimate interests.
Applicant Pool
Inclusion in an applicant pool takes place exclusively on the basis of your express consent. You may withdraw your consent at any time. Data from the applicant pool will be deleted no later than two years after consent has been given, unless statutory retention reasons apply.
Competitions and Customer Surveys
If a user participates in a customer survey or competition, this is generally done in anonymised form. Please note that, in addition to anonymised transmission, your IP address and the date and time of submission may be transmitted.
For some competitions and customer surveys, we use the social media platforms Instagram and/or Facebook. Participation may require following the relevant account and liking or commenting on a post.
Winners may be notified within fourteen working days after the end of the competition by direct message on Facebook or Instagram and may be asked to provide contact details for delivery of the prize.
Facebook Legal Notice
Hotel Achterdiek GmbH
Wilhelmstraße 36
26571 Juist
Germany
Managing Director: Stefan Danzer
Commercial Register: HRA 206845
Register Court: Local Court of Norden
Phone: +49 4935 804-0
Fax: +49 4935 1754
Email: info@hotel-achterdiek.de
VAT identification number pursuant to Section 27a of the German VAT Act:
DE 361 971 843
Person responsible for editorial content:
Stefan Danzer
Wilhelmstraße 36
26571 Juist
Germany
The European Commission provides a platform for online dispute resolution. We are not willing or obliged to participate in dispute resolution proceedings before a consumer arbitration board.
Plugins, Tools, 3D Tours and Chat Application
Sentry
We may use Sentry on this website. The provider is Functional Software Inc., 45 Fremont Street, 8th Floor, San Francisco, California 94105, USA. Sentry is an error tracking service that enables us to monitor and fix errors and crashes in web-based software in real time.
Google Web Fonts — Local Hosting
This website uses web fonts provided by Google for the uniform display of fonts. Google Fonts are installed locally. No connection to Google servers is established.
3dblickwinkel
Our website may use services provided by 3dblickwinkel. The provider is Briese GmbH, Südarler Landstraße 47, 26532 Großheide, Germany. The video or 3D tour may be hosted by Matterport Inc. in the USA and by MPSkin in Italy.
Matterport
When you visit one of our pages equipped with a Matterport 3D tour, a connection to Matterport servers may be established. Your IP address, browser version, displaying device, source and destination URL and the ID of the respective 3D tour may be transmitted.
MPSkin
When you visit one of our pages equipped with an MPSkin 3D tour, a connection to MPSkin servers may be established. Technical data such as IP address, browser version, displaying device and tour ID may be transmitted.
DialogShift Chat Application
Our website may use the chat application of DialogShift GmbH, Torstraße 201, 10115 Berlin, Germany. This application processes and stores data for web analysis, operation of the chat application and answering enquiries.
For operation of the chat function, chat texts are stored and a cookie with a unique ID may be set. This allows the application to recognise the device and retrieve previous chat logs. The possible disclosure of names, email addresses or telephone numbers is voluntary and based on consent.
Social Media Presences
General Information
This Privacy Notice also applies to our social media presences, including Facebook, Instagram, LinkedIn, YouTube and Spotify. We maintain publicly accessible profiles on social networks.
Social networks can usually analyse your user behaviour comprehensively when you visit their website or a website with integrated social media content. If you are logged into your account, the operator may assign your visit to your user account.
Our social media presences are intended to ensure the broadest possible presence on the internet. This constitutes a legitimate interest within the meaning of Art. 6(1)(f) GDPR.
Facebook and Instagram
We maintain profiles on Facebook and Instagram. The provider is Meta Platforms Ireland Limited, Dublin, Ireland. Data may also be transferred to the USA and other third countries.
LinkedIn
We maintain a profile on LinkedIn. The provider is LinkedIn Ireland Unlimited Company, Dublin, Ireland. LinkedIn may use advertising cookies and analytics technologies.
YouTube
We maintain a profile on YouTube. The provider is Google Ireland Limited, Dublin, Ireland. Data transfers to YouTube and related Google services may occur when a video is started.
Spotify
Spotify functions may be integrated on this website. The provider is Spotify AB, Stockholm, Sweden. When visiting pages with Spotify functions, a connection may be established between your browser and Spotify’s servers.